Returns
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase! If you need to return any unused items, you can do so within 30 days of delivery for a full refund on the merchandise, excluding shipping charges.
Please note: All returns require a Return Authorization. To request one, you can start a return below or contact us directly, and we’ll be happy to assist you.
Unless the return is due to an error on our part or the item arrives damaged or defective, the original shipping charges are non-refundable, and the customer is responsible for the return shipping costs.
To ensure your return is processed smoothly, please keep your tracking information, as we cannot be held responsible for returns lost in transit or sent to the wrong address.
If you have any questions or need assistance, we're here to help!
Best regards,
Team Vexan